Returns Policy

Return period: 14 calendar days from the date the item is received.

Conditions:
– The item must be unused and returned with tags and original packaging.
– The return shipping cost is covered by the customer.
– We do not accept returns for gift cards, gift boxes, or visibly worn items.
– Defective items will be replaced or refunded at our expense.

Exchanges:
Size or color exchanges are possible. Shipping costs are covered by the customer.

How to return:
Email: support@famsactive.com
Return address and phone number: Ošupio takas 1I, LT-00324 Palanga, Lithuania, +370 619 72159.
When returning items, please choose the parcel locker that is most convenient for you (preferably the closest to the address above).

Refunds:
Funds are refunded within 14 days after we receive the returned item, using the same payment method used for the purchase.