Privacy Policy

1. General provisions
This Privacy Policy explains how FAMS ACTIVE (hereinafter referred to as “We”, “Company”, or “Store”) collects, uses, and protects your personal data when you use the website famsactive.com.
We process personal data in accordance with the GDPR (General Data Protection Regulation), the laws of the Republic of Lithuania, and apply appropriate technical and organizational measures to ensure the security of your data.

2. Data controller
The controller of your personal data is an individual operating under an individual activity certificate:

Name: Edvinas Barkus
Individual activity certificate No.: 1474536
Address: Ošupio takas 1I, LT-00324 Palanga, Lithuania
Email: edvinas@famsactive.com

3. What data we collect

3.1 For order processing:
Name, surname, delivery address, email address, phone number, order details, and payment information.

3.2 For analytics and marketing (only with your consent):
IP address, cookies, browser information, device identifiers, and browsing data.

4. Cookies and marketing tools
We use cookies only after receiving your consent through Consentmo CMP.
Tools used may include: Google Analytics 4 (GA4), Google Tag Manager (GTM), Google Consent Mode V2, Meta Pixel, TikTok Pixel, and Hotjar (only with consent).

5. Payment processing
Payments are processed through Shopify Payments, Paysera (PIS), PayPal Express, Apple Pay, and Google Pay.
We do not store or control your card details.

6. Shipping
Deliveries are handled by Omniva, LP Express, DPD, DHL, UPS, and FedEx.

7. Data transfers
Personal data may be transferred to service providers such as Shopify, Google, Meta, TikTok, and Hotjar.
Standard Contractual Clauses (SCC) and other GDPR protection mechanisms are applied where required.

8. Data retention periods

Order and accounting data — 10 years
Marketing consents — until withdrawn
Inactive accounts — 24 months

9. Your rights

You have the right to:
• access your personal data
• request deletion of your data
• data portability
• restriction of processing
• object to processing
• withdraw your consent

Requests can be submitted via email: support@famsactive.com

10. Contact

Email: hello@famsactive.com
Address: Ošupio takas 1I, LT-00324 Palanga, Lithuania